Keep your engine running with the BMW Service ...

Keep your engine running with the BMW Service App

BMW Service App by aFrogleap

A car can be a lot of things. It can be an expression of your identity, an instrument to get you from A to B, or a way to get your adrenaline pumping. Whatever your car means to you, it’s important to take good care of it. You want a car to be safe and reliable. That’s why we’re proud to show you our latest project: the BMW Service App.

Features of the BMW Service App

The BMW Service App is a convenient hub for all BMW drivers. Whether you’re at home or on the road, the app gives you instant access to all BMW services. The app offers a range of possibilities:

  • Look up information about your BMWAdd your BMW to the app by entering your license plate. You’ll immediately see an overview of your car’s mechanical details. The app also gives you information about your periodic motor vehicle inspection.
  • Make an appointment at your BMW Service PartnerNeed an oil check? The app will show you the locations of all Dutch BMW service partners. You can then make an appointment straight away, as the app suggests a service date based on the service partner’s availability. If you need a temporary replacement vehicle, pick a rental car with a single tap.
  • Contact all of BMW’s servicesCar trouble? You can make a call to BMW’s Mobile Care service right from the app. You’ll also find contact details for BMW service partners, the BMW helpdesk, and BMW Financial Services.
  • Finally figure out what those darn dashboard lights meanWith the BMW Service App, you’ll no longer have to worry about strange lights popping up on your dashboard. The app will tell you what each signal means, and what you should do to take care of it.
BMW Service App by aFrogleap

From 0 to 60 in… five days

We started the BMW Service App project with a Product Design Sprint. A Design Sprint is a five-day framework that helps answer critical business questions through rapid prototyping and user testing. Together with our clients, we use Design Sprints to validate concepts at an early stage. This method reduces the risks involved in the rest of the development stages.

With the insights from our Design Sprint with BMW, we started working on the app. Here’s what Bas van der Zijden, an independent consultant at BMW Group Netherlands, has to say about our cooperation:

“From concept to realization, aFrogleap did a great job at supporting us during all phases of this project. We were impressed by their endless enthusiasm for building a great product, as well as their ability to always come up with new ideas and creative solutions.”

Likewise, we’re happy BMW chose to work with us, and we’re proud of the work we’ve delivered for them.

The BMW Service App is available for Android and iOS.

Available in the Apple app store
Get it on Google Play

From idea to prototype in just five days? Product Design Sprints are a great way to rapidly ideate and validate different concepts.

Learn more about Design Sprints in this blog post by our agile coach Arthur.